How the STT Airport Rental Shuttle Works
The complimentary shuttle is the link between Cyril E. King Airport's terminal and the off-terminal rental-car center where Enterprise Rent-A-Car, Alamo Rent A Car, and National Car Rental operate. Here is how it works in practice.
Quick answer
A complimentary shuttle transports customers between the STT terminal and the off-terminal rental-car center. After collecting baggage, exit the terminal and follow the rental location's instructions for shuttle pickup.
Why a shuttle is used
The rental facility is off-terminal at the airport rental-car center, not inside the terminal building. To move customers between the arrivals area and the rental counters, a complimentary shuttle runs on a regular basis. There is no rental counter inside the terminal itself.
Where to meet the shuttle
After collecting baggage, exit baggage claim through the main terminal doors and follow the rental-car signage to the designated shuttle curb. Follow the instructions provided by the rental location or representative for your brand. If you cannot locate the shuttle stop, contact the number on your reservation.
The ride itself
The shuttle ride is short. Have your reservation confirmation and identification accessible so you can proceed quickly once you reach the rental counter. During peak arrival times, wait times may be longer — build a small buffer into your schedule.
If you cannot find the shuttle
Signage at STT directs renters to the shuttle curb. If you arrive and do not see a representative or shuttle for your brand, call the number listed on your reservation confirmation. Keep that number handy before you travel.
The return shuttle
When returning your vehicle, shuttle transportation back to the airport terminal is available during operating hours. Allow time for the return inspection and the shuttle transfer before your flight. After-hours return procedures, if available, are outlined on your rental agreement.
What to confirm before booking
- Save the rental location's contact number before you travel.
- Confirm shuttle operating hours for your arrival and departure times.
- Keep your reservation confirmation accessible on your phone.
- Build buffer time into your schedule during peak arrivals.
Frequently asked questions
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About This Guide
This guide is maintained by the USVI Rental Car Guide editorial team — an independently maintained informational resource for St. Thomas, U.S. Virgin Islands. USVI Rental Car Guide is not an official website of Enterprise Rent-A-Car, Alamo Rent A Car, National Car Rental, or Enterprise Mobility. All information is compiled from official rental company policies, Cyril E. King Airport procedures, and on-island operational experience.
Rental terms, fees, vehicle availability, shuttle procedures, and policies are subject to change — always confirm the details of your specific reservation directly with the rental company.